Services > Our Promise to You

We’re passionate about our customers and committed to your complete satisfaction. We’re a small company and our reputation depends on carrying out smooth, hassle-free surveys and installation. Here’s how the process works:

Before we meet

We’ll arrange a free, no-obligation visit at a time that suits you from a member of our team. They’ll carefully go through your options and put together a quotation that’s valid for 30 days. We’ll never put you under any pressure to buy, because no one likes a pushy salesman.

If you like the quote

All we require is a 10% deposit. Then we’ll go ahead and book an installation on a date that’s convenient for you.

Before we start

We’ll contact you to arrange a delivery of the materials and confirm the date and time to begin the installation.

On the Day

Your Gas safe Register installation engineer will call before arriving at a time we’ve agreed with you. They’ll explain how we’ll keep you safe during the installation and leave your property clean and tidy.

After the installation

We’ll call and check that you’re absolutely happy with the work. Only then will we ask for the final balance to be paid.